Dear users, welcome to the Internet pages of the Customs administration.
In creating our web portal we aspired to make accessible and clear all the legal and other documents as well as the information that derive from the supervision of the Customs administration.
The public affairs department:
- performs media, promotional and other presentation activities of this administration
- designs web and Internet pages of the Customs administration
- cooperates with the state department and persons or services that perform the same or similar activities in the government or nongovernment organizations
- receives and answers the questions from legal and individual parties
- ensures the necessary help for all submitters regarding the realization of their rights according to the access of information statute law.
We should state that our expert services of the Customs administration reply to your questions the most interesting ones being put in the Questions and answers section. It is important to know that the answers in the stated section reflect the contents of the regulations at that time and that they cannot be applied to if they have been legally altered. Namely, all the regulations of the customs system are subjected to constant changes, adjustments and amendments and it is therefore strongly advisable to examine momentarily valid regulations.
You can send your questions by using „Ask a spokesperson“ form or by the following contacts:
Croatian Customs Administration
Public Relations Service
Alexandera von Humboldta 4a
10000 ZAGREB
Telephone:(01)6211426; 6211444; 6211386
Fax:(01)6211018
E-mail: ured-ravnatelja@carina.hr
We thank you for confidence.